How To Respond to a Constructive Dismissal Claim

How To Respond to a Claim for Constructive Dismissal

Responding to a constructive dismissal claim as an employer can be difficult. If you are an employer who received a constructive dismissal demand letter or claim, you might be surprised by the allegations. 

You may be inclined to immediately settle the matter to avoid a lawsuit, or perhaps not believe the allegations. It is crucial to seek legal advice before responding to a constructive dismissal claim.

This article will provide insights on what a constructive dismissal claim is, best practices, and helpful tips.

What is Constructive Dismissal

Employees can be terminated without being specifically told “you are fired”. In some situations, known as a constructive dismissal, the employer can breach the employment contract and the employee’s employment is considered terminated.

Constructive dismissals mostly occur when:

  • The employer makes a significant, unilateral, change to a fundamental term of the employment agreement without the employee’s consent; or
  • The work environment becomes so toxic that the employee cannot be reasonably expected to remain there.

Constructive dismissal claims often arise from these circumstances, as employees are forced to contend with unfavourable conditions that go against the agreed-upon terms of their employment. 

It is important for individuals facing constructive dismissal to recognize the implications and potential legal remedies available to them in order to address the breach of their employment contract effectively. It is crucial for employers to respond appropriately to these claims to mitigate potential legal risks and maintain a positive workplace environment.  

Employers should consult with legal professionals experienced in employment law when responding to constructive dismissal claims. 

Contact us today to schedule a consultation with our Experienced Employment Lawyers

Contact us by phone toll-free at 1-866-561-2176 or email us at [email protected], and we will be happy to assist.

Best Practices for Employers

  • Communicate Openly and Address Concerns
    If an employee raises concerns about the work environment in the course of their employment, the employer should take steps to investigate. Employers should schedule a meeting with the affected employee to discuss their concerns and gain a deeper understanding of the issues at hand. Addressing the employee’s concerns promptly and transparently can help foster trust and potentially resolve the situation amicably, before a constructive dismissal claim.


  • Thoroughly Investigate the Claim
    Not all constructive dismissal claims have a strong legal basis. In situations where an employer believes the claim to be unfounded, it is crucial to provide those details as part of the defence. This may involve presenting evidence, witnesses, and legal arguments that counter the employee’s allegations. A fair and impartial investigation will help employers assess the validity of the claim and make informed decisions. When an employee raises a constructive dismissal claim, it is crucial for the employer to conduct a comprehensive investigation into the allegations. This investigation should involve gathering relevant information, such as:


  • Explore Alternative Solutions
    It may be possible to find mutually-beneficial solutions to address the employee’s concerns and avoid litigation. Employers can consider alternative options such as adjusting job responsibilities, providing additional training or support, or offering a revised compensation package. These alternatives can demonstrate the employer’s willingness to address the employee’s issues and potentially salvage the employment relationship.


  • Document Everything
    Throughout the process of responding to a constructive dismissal claim, employers should diligently document all relevant communications, meetings, and actions taken. These records serve as essential evidence in potential legal proceedings and can help demonstrate the employer’s adherence to fair and reasonable practices. Detailed documentation can provide a clear timeline of events and support the employer’s position in defending against the claim.


  • Consider Mediation
    In certain cases, engaging in mediation or exploring settlement options may be a practical approach to resolving constructive dismissal claims. Mediation offers a confidential and impartial setting where both parties can discuss their concerns and work towards a mutually agreeable resolution. Settling the matter outside of court can save time, resources, and potential reputational damage for the employer.


  • Consult with a Lawyer
    Legal advice can help employers understand their rights and obligations, assess the strength of the claim, and develop an effective response strategy. An experienced employment lawyer can guide employers through the complex legal landscape and provide valuable insights on potential risks and mitigation strategies.

How To A Prevent Constructive Dismissal Claim

  • Create a Positive Workplace Culture
    One of the most effective ways to prevent constructive dismissal claims is by fostering a positive workplace culture. Employers should strive to create an environment that values open communication, fairness, and respect. Regular employee engagement and feedback sessions can help identify and address any potential concerns or dissatisfaction before they escalate to a constructive dismissal claim. Encouraging a culture of transparency and inclusivity where employees feel heard and valued can go a long way in preventing misunderstandings or grievances.


  • Review and Update Policies and Procedures
    Employers should regularly review and update their policies and procedures to ensure they comply with employment laws and best practices. Clear and well-defined policies regarding job changes, promotions, disciplinary actions, and dispute resolution can help prevent misunderstandings and provide guidance to both employers and employees. Regular training sessions can also educate employees about their rights and responsibilities.


Constructive dismissal claims can have significant implications for both employees and employers. Understanding the nature of constructive dismissal and the available strategies to respond to such claims is crucial in maintaining a safe workplace and mitigating legal risks. 

It is best practice for an employer to communicate openly, investigate complaints, explore possible solutions, document everything, consider mediation, and consult with a lawyer. An experienced employment lawyer can help your business put forward a strong defence, and help you navigate the legal process.

Contact Us

If you are an employer or an employee needing assistance with a constructive dismissal claim, our team of experienced workplace lawyers at Achkar Law can help.

Contact us by phone toll-free at 1 (800) 771-7882 or email us at [email protected], and we will be happy to assist.

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