Benefits of a Doctor’s Note in Ontario for Workplace Accommodations

A Doctor’s Note for Workplace Accommodations

Workplace accommodations are essential for fostering inclusivity and helping employees with disabilities thrive in their roles. 

In Ontario, employers have a duty to accommodate employees with disabilities under the Ontario Human Rights Code (Code) to the point of undue hardship. One crucial aspect of this process is obtaining a doctor’s note to support a workplace accommodation request

This article explores the benefits of doctor’s notes for employees and employers and their role in facilitating adequate workplace accommodations.

 Understanding Workplace Accommodations and Disability

In Ontario, the Code prohibits discrimination based on disability and imposes a duty on employers to accommodate employees to the point of undue hardship. Complying with human rights legislation is a legal requirement for employers. Failure to accommodate employees with disabilities appropriately can lead to legal consequences, including potential human rights complaints or constructive dismissal claims.

Workplace accommodations can involve modifying the work environment or employee’s duties to enable employees with disabilities to perform their job effectively. The Code has a broad interpretation of what constitutes a disability; encompassing a range of physical and mental impairments that may substantially impact an individual’s ability to carry out daily activities, including work. Workplace accommodations ensure that individuals with disabilities have an equal opportunity to participate in the workforce. 

 Benefits of a Doctor’s Note for Workplace Accommodation Requests

A doctor’s note can provide significant advantages in requesting workplace accommodations.

A doctor’s note serves as objective evidence that supports an employee’s accommodation request. It helps establish the existence and nature of the disability, supporting the employee’s request for accommodation. A doctor’s note also provides a professional medical opinion regarding the impact of the disability on the employee’s ability to perform job duties. This opinion assists employers in understanding the specific limitations and needs of the employee, enabling them to identify appropriate accommodations and fulfil their duty to accommodate. 

In cases where a disability is not apparent, or the need for accommodation is not obvious, a doctor’s note helps inform employers about how to fulfil their duty to accommodate. It demonstrates that the employer is aware of the disability and types of accommodations required. 

Consult with a human rights lawyer if you need assistance with your accommodation request. A lawyer can also help advise you of your options if you are not adequately accommodated.

Best Practices for Handling a Doctor’s Note and Accommodation Requests

As a doctor’s note are subject to strict privacy laws and regulations, employers must ensure the confidentiality of the employee’s medical information. Accordingly, employers must ensure doctor’s notes are securely stored and accessible only to relevant personnel involved in the accommodation process.

Some employers may need to familiarize themselves with the accommodation process. When responding to an accommodation request, it is essential to recognize that each accommodation and disability is unique. To fulfil their duty to accommodate, employers should engage in an interactive dialogue with the employee to understand their specific needs, limitations, and potential accommodation options. Additionally, employers should inquire further if the accommodation request or work limitations need to be adjusted or if they are sufficient. This may involve seeking clarification from the employee or requesting further medical documentation.

Employers must also maintain comprehensive records of the accommodation process, including the doctor’s notes, correspondence, discussions, and any accommodations implemented. These records can help to prove the employer’s compliance with accommodation obligations.

Accommodations may need to be reviewed periodically to ensure their ongoing effectiveness. To that end, employers should regularly assess the employee’s accommodation needs and engage in discussions to address any changing circumstances or adjustments required. If needed, employers may request a Functional Abilities Form to determine the level of accommodation.

If you are an employer who is not sure how to handle the accommodation process or have questions about your obligations, consult with an experienced human rights and employment lawyer.

Contact us today to schedule a consultation with our Experienced Human Rights Lawyers

Contact us by phone toll-free at 1-800-771-7882 or email us at [email protected], and we will be happy to assist.

 Why Employers Should Request a Doctor’s Note for Employee Accommodations

As an employer, asking for a doctor’s note can help you understand which accommodations are needed. It can also help you keep valuable employees who might otherwise leave if their disability is not accommodated. Additionally, creating an environment where employees know they will be supported and cared for can lead to happier employees, improved productivity, and help a business retain talent. 

It is important to remember that employers have a duty to accommodate people with disabilities to the point of undue hardship, which is a high threshold. 

If an employer doesn’t treat an employee fairly, they may be held liable by the Human Rights Tribunal of Ontario for discrimination, or face a claim for constructive dismissal. 

A litigation lawyer can assist employees with their human rights complaint or help employers prepare a response.


Doctor’s notes are vital in facilitating adequate workplace accommodations for employees with disabilities in Ontario. They provide verification of the disability and guidance for accommodation options. By adopting best practices, employers can create inclusive workplaces that respect the rights and needs of all employees. Collaborative efforts between employers, employees, and healthcare professionals can ensure the successful implementation of accommodations that enable individuals with disabilities to thrive in their chosen careers. When in doubt, consulting an employment lawyer is a practical approach to understanding your rights and obligations concerning workplace accommodations.

Contact Achkar Law

If you are an employee with questions about requesting accommodation in the workplace or an employer with questions about the duty to accommodate, our team of experienced employment and human rights lawyers at Achkar Law can help. 

Contact us by phone toll-free at 1 (800) 771-7882 or email us at [email protected], and we will be happy to assist.

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