mediation is mandatory in civil claims in ontario

Mandatory Mediation (Ontario) in Civil Claims

Mediation has become a common alternative dispute resolution technique that encourages settlement negotiations before turning to expensive and time-consuming litigation. As courts struggle with overwhelming caseloads and limited resources, mandatory mediation has become an effective instrument in today’s judicial system for settling civil claims in a timely manner. This article aims to provide a comprehensive understanding of mandatory mediation in civil claims, covering its fundamental principles, advantages, and key considerations. 

Understanding Mandatory Mediation

For individuals and companies involved in civil cases, mediation provides a useful way to come to an agreement without continuing to trial. Mediation offers individuals and companies involved in civil cases a valuable alternative to trial for reaching agreements. Mediation is an informal and private process in which a neutral third party, known as the mediator, helps the parties involved communicate effectively in order to reach a settlement.  

Unlike a courtroom setting, mediation tries to resolve disputes in a flexible, non-confrontational manner while avoiding the potential costs connected with a trial. Since mediators do not take sides or make decisions, mediation encourages problem-solving and better communication, especially when there are ongoing relationships involved.

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Ontario Mandatory Mediation Program

The Ontario Mandatory Mediation Program (“Program”) is structured to facilitate early case settlement, offering substantial time and cost savings within the legal process. Currently applicable in Toronto, Ottawa, and Windsor, this program requires mediation for certain civil lawsuits in accordance with Rule 24.1 of the Rules of Civil Procedure. Civil cases in those cities cannot proceed to trial without first completing mediation.

If the parties cannot agree to a mediator or a mediation date, the Program allows one of the parties to request the court to decide. A party may request mandatory mediation after 180 days from the filing of the first defence. An experienced litigation lawyer can help advise on when to participate in mandatory mediation and represent you during mediation.

The Advantages of Mandatory Mediation

Mediation has numerous benefits, and by implementing mandatory mediation, all parties gain access to the following advantages:

  • Tailored Resolutions: Mediation, whether voluntary or mandated, often leads to customized resolutions that address the specific needs of the parties involved. Unlike a trial where a judge determines the outcome, mediation allows the parties to actively participate in crafting a solution that suits their unique circumstances. 
  • Active Role in Resolution: Many individuals find mediation more fulfilling than a trial because they play an active role in resolving their dispute. Instead of relying on a judge’s decision, the parties engage in open dialogue and collaborative problem-solving, enabling them to have a direct say in the outcome. 
  • Informal and Confidential: The mediation process offers an informal and completely confidential environment. Unlike a courtroom setting, mediation allows parties to engage in open and honest discussions, free from formalities and rigid procedures. 
  • Enhancing Ongoing Relationships: In cases where the parties have a continuing relationship, such as business partners, neighbours, or family members, mediation proves particularly valuable. Mediation promotes cooperative problem-solving and communication, allowing the parties to potentially maintain a functional relationship even after the dispute is settled. 

Mediation prompts parties to critically evaluate the strengths and weaknesses of their own and the other side’s case, as well as the associated costs of proceeding to trial. Even if a settlement is not reached, mediations serve to clarify the issues in dispute. This process of narrowing down the key points paves the way for more efficient and focused trials. It enables the parties and their legal representatives to refine their strategies and present their arguments more effectively, ultimately contributing to the overall efficiency of the legal system.

Tips on Preparing for Mandatory Mediation

  • Understand the process, as it will help you navigate it more confidently. 
  • Gather all relevant documents, evidence, and information related to your civil claim. This will allow you to present a strong case and ensure the mediator has a clear understanding of the dispute.
  • Take the time to define your interests, objectives, and potential settlement options. Reflect on your priorities, consider your ideal outcome, and determine your acceptable settlement terms. This clarity will empower you to negotiate effectively during mediation.
  • It is important to select the right mediator for your case, who is experienced in the relevant area of law.  A skilled mediator can guide the parties towards a mutually satisfactory resolution.
  • It is advisable to anticipate potential arguments or counter arguments from the other party and develop strategies to address them.

By following these tips, you can approach mandatory mediation with confidence and increase your chances of reaching a favourable resolution.


Mandatory mediation has become a valuable tool in the judicial system for efficiently settling civil claims. It offers tailored resolutions, active participation, and an informal and confidential environment. Mandatory mediation also puts less strain on continuing relationships. By understanding the process, gathering information, defining interests, selecting the right mediator, and preparing for negotiation, parties can navigate mandatory mediation. Mediation is a beneficial alternative to litigation, allowing individuals to obtain favourable outcomes while saving time and costs.

Contact Achkar Law

If you are an employeremployee, or contractor and have any questions, our team of experienced civil claims lawyers at Achkar Law can help.

Contact us today at 1 (800) 771-7882 or email [email protected], and let us help you find the solutions you need to move forward.

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